REPORT.ONE
We deliver a comprehensive help desk, account management, remote controls, content storage, advanced alerting, and reporting in a multi-tenant architecture with robust data segregation.
It empowers service providers to offer services and support to multiple clients with remediation tools that reduce unnecessary trouble tickets and even site visits.
Where no tool has gone before.
VisibilityOne’s patented technology solution for huddle rooms will self-heal or failover to secondary mics, cameras, and speakers to maintain high availability of your room services.
In addition to failover functionality, our platform creates a room preset for each of your huddle rooms. If a change is detected during a call, our solution will automatically revert your setting back to the original configuration after the call ends. VisibilityOne helps increase reliability to ensure a predictable experience for your end users.
As if to spoil IT support...
Going a step further, when issues arise, VisibilityOne empowers IT teams to make changes to huddle your room camera, microphone, adjust volume and even keep your rooms system up to date with the latest firmware.
Not having a single view is the greatest monitoring challenge for 70% of IT managers at enterprises with 1,000 or more employees. VisibilityOne offers rich monitoring and insights, so that you can keep a pulse on device status, collaboration performance, and end-user experience.
Self & Remote Healing
Our exclusive self & remote healing for rooms and desktops enables your support team with capabilities that go far beyond what Zoom and MS Teams offer today.
Updates
Firmware updates enable global upkeep for IT support.
Cut IT support time by 90%.
Our patented business intelligence, and powerful DNA, (Device Nucleus Attributes) give your support systems a sense of order through real-time status, self-healing and notifications. This knowledge will eliminate the guesswork due to user error, equipment malfunction, network inconsistencies, or application non-performance.
By arming IT with knowledge, your teams will now have the competence to anticipate and resolve issues before users are impacted. VisibilityOne simplifies UCC monitoring complexity by bringing in all the relevant information from disparate vendors, logically this all-in-one view allows for quick triangulation and resolution of faults, ensuring uptime and less disorder for staff.